Before you contact us, please review our FAQ where we have posted the answers to some of your most common questions.
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Very Important If You're Planning on Sending Items to Me to Sign...
If you have existing items, such as photos, magazines, etc., that you want signed by me, please note that there is a cost. I DO NOT SIGN ITEMS FOR FREE!!! Autographs are $5 per sig/per item, and are payable ONLY via Money Order or Cashier's Check in USD. Please do not send Cash or Personal Checks. When sending items to be autographed, please be sure to include ALL of the following...
Include a Money Order or Cashier's Check made out to "Jelena Jensen, Inc" in the full, correct amount (USD). You must also enclose a SASE with sufficient postage, or add an extra $8 for postage within the US or $20 if outside the US to your payment. Please include an itemized list along with charges and include your email address as well. It is important that you include everything! Please note that any items sent without full payment, sufficient postage or both will be kept by me. NO EXCEPTIONS!
If you would like something personalized, please state what you would like to be written on each item. Please note that I will not write anything vulgar. I have the right to use my discretion.
Please allow a maximum of 3 to 4 weeks for the return of your item. I am not responsible for lost or damaged items. No refunds for damaged or lost goods.